Frequently Asked Questions

How do I join your eClub?Let’s sweeten up your inbox! Only individuals who are at least thirteen (13) years old with an active email address can join by going to www.nothingbundtcakes.com/eclub or signing up in your local bakery. Please note that parents/legal guardians are unable to register on behalf of their children, as we need to ensure that each individual signing up for the eClub meets the eligibility requirements for the program.

How do I redeem promotions/offers I receive (Free Birthday Bundtlet, Buy One Bundtlet Get One Bundtlet Free, etc.)?To redeem your sweet deals, please visit your preferred bakery and present your offer to a team member. You may also be asked to present your ID for the Free Birthday Bundtlet offer. At this time, we are unable to accept offers online and apologize for any inconvenience.

How do I receive my Free Birthday Bundtlet coupon?Everyone deserves a Bundtlet on their birthday! eClub members are emailed their Free Birthday Bundtlet coupon one week prior to their birthday provided during eClub signup. If you don’t see the email in your inbox, check your junk and SPAM folders. Otherwise, please provide general feedback about Nothing Bundt Cakes® at www.nbclistens.smg.com/.

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Do you offer any exclusive discounts (e.g. military, first responders, teachers, nurses, students, senior citizens, etc.)?Discounts vary by location, so we recommend contacting your local bakery for more information. For all other promotions/offers, join our eClub!

Do you have a loyalty program?We’re honored you love our cakes so much! Some of our bakeries offer a loyalty card that is exclusive to that location. You can reach out to your local bakery to find out more about their loyalty program.

How can I change my preferred bakery once I’m part of the eClub?Thanks for being part of our eClub! Find any email you’ve received from Nothing Bundt Cakes, scroll down to the Preferred Bakery section and click “Update Bakery.” Under “Preferred Bakery”, click “Change Bakery” to select your preferred bakery location. If you need further assistance, please provide general feedback about Nothing Bundt Cake®s at www.nbclistens.smg.com/.

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How can I unsubscribe from the eClub?We hate to see you go, but if you must leave us, within any email you’ve received from Nothing Bundt Cakes, scroll down and click “Unsubscribe”. If you need further assistance, please provide general feedback about Nothing Bundt Cakes® at www.nbclistens.smg.com/.

How do I know if I’m a winner for a giveaway or contest Nothing Bundt Cakes® ran on social media?If you’re selected as a winner of a giveaway, our Nothing Bundt Cakes® account (@NothingBundtCakes) will direct message you on the social platform in which the giveaway was run. Please note that for giveaways, we will never ask for personal data beyond a name and mailing address for us to send the gift card to. If you have any other questions, comments or concerns about giveaways, contests or sweepstakes we run on social media, contact us at Promotions@NothingBundtCakes.com.

Who do I contact for questions about a giveaway or contest Nothing Bundt Cakes® ran on social media?Please direct any questions, comments or concerns you might have about giveaways, contests or sweepstakes we run on social media to Promotions@NothingBundtCakes.com.